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Warranty

Warranty for all products is as per manufactures terms if you have any claims or concerns please email us at, apexproductsau@gmail.com 

 

 

ONLINE RETURNS PROCESS If you are not satisfied with your online purchase you may return items within 21 days of the shipping date. Please follow the simple steps below: Send a copy of your invoice or order confirmation back with the unwanted goods. Highlight or circle the items you would like to return. Pack all items you wish to return along with your paperwork in secure packaging or reuse the original packaging. Please ensure that all boxed items are securely enclosed in a satchel as we are not able to accept them if damaged. Attend your local Post Office and send to the returns address: Apex Products 36/218 wisemans ferry road somersby nsw 2250 For security and peace of mind, we strongly suggest using insured registered post as we are not liable for lost return parcels. Please allow up to 7 business days for us to receive your merchandise. Once received in our warehouse, we will inspect and process the goods within 48 hours to ensure you receive your refund as quickly as possible. To keep you informed, we will email you confirmation of your refund, and how it is being processed to your original form of payment. In most cases, refunds should hit your account within 1-5 business days.